Rockland Independent Living Center
Creating accessible communities for people with disabilities

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  1. Internet cafe for people with disabilities turns five

  2. People with disabilities deserve opportunity  to cast vote in person

  3. Rockland Program seeks mentors for the disabled

  4. Nonprofit center finds home at Nanuet Mall

  5. Employers honored during National Disability Employment Awareness Month

  6. New voting machines empower disabled

  7. Helen Hayes Hospital honors patients

  8. County debuts voting machines

  9. CyberCafe celebrates third anniversary

  10. Sharing taxis irks some riders

  11. Helen Hayes Hospital honors champions of rehab

  12. Plan expands bus service

  13. Disabled voters find an ally at CyberCafe

  14.  Taking charge , Program lets clients select, manage aides

February 16, 2008              

                                       Internet cafe for people with disabilities turns five

                       VIEW PHOTO GALLERY OF CyberCafe Fifth Anniversary Celebration click here

 

                                                                       Khurram Saeed The Journal News

NANUET - Five years ago, Rockland's first Internet cafe for people with disabilities opened.

The Rockland Independent Living Center's Cyber Cafe had four computers - all donated by employees - and four people regularly showed up each Friday afternoon at the Spring Valley site. These days, the cafe routinely attracts nearly 20 users weekly. They take turns using the 17 specially modified computers. Last year, the cafe, now located on the second floor of the Nanuet Mall as part of the Rockland Independent Living Center, had 900 visitors. "It's come a long way," said Cyber Cafe manager Bill Mullin, who's been there from the start. The cafe is free.

Rockland Independent Living Center staff and VIP guests yesterday celebrated the program's fifth anniversary while regulars surfed the Internet, watched music videos and checked their e-mail. Monsey resident Savka Tonashka, who doesn't own a computer, comes almost every Friday. "It opens up opportunities," said Tonashka, who uses the computers to research art for projects. Since last year, she's been taking a Tuesday computer class at the center. It's taught by a volunteer from PC Renew, which has donated several refurbished computer to the cafe over the years. "I basically didn't know how to start working on a computer," Tonashka said. "I had some training, but that was a long time ago." Dora Cabrera, the interim executive director of the center, said the cafe has not only served as a social center but has given many people the confidence to communicate with the outside world. "Most people, they're locked up in their house, they don't want to get out because of their disability," Cabrera said. "This has empowered them." Mullin pointed out five brand-new computers with 20-inch flat screens the cafe recently received.

All of the computers have been changed in some way to make it easier for people in wheelchairs or who are blind, deaf or have a traumatic brain injury to use. Tables have been raised to fit wheelchairs, there are large screens for people with visual impairments and voice dictation software for those who have trouble typing. Also, computers have screens that can magnify words and images up to 16 times, Braille keyboards and a program that speaks the words on the screen. There's also an American Sign Language dictionary on the computers. "We try to accommodate every type of disability," Mullin said. Some people use the computers to have fun, like download music or instant message with friends, while others send out resumes. Erica Patton, who lives in Suffern, plays card games online and also checks for movie show times. "It's something to do," said Patton, who came to the Cyber Cafe as part of a small group from Helen Hayes Hospital's Transitional Rehabilitation Center program. Patton has a computer and Internet access at home, unlike many of the cafe's visitors. The two-hour event also honored Anita Peckins, director of the Rockland County Office for People with Disabilities. Peckins received the agency's Gene Levy Memorial Independent Living Award for her years of advocacy and the contributions she has made to the lives of people with disabilities, Cabrera said.

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lohud.com


January 22, 2008 People with disabilities deserve opportunity to cast vote in person

William Mullin

Re "Plenty share blame for HAVA noncompliance," a Jan. 15 Community View by Anthony G. Scannapieco Jr., Republican commissioner of the Putnam County Board of Elections:

The commissioner said because of procrastination by the state Board of Elections and inaction by the state Legislature, the county boards of elections must now implement all of the mandated Help America Vote Act requirements in nine months. The commissioner also said that it cost thousands of dollars to accommodate each vote cast by disabled voters and that a survey showed people with disabilities said they wanted to continue to vote via absentee ballot and not go to the polls.

As a disabled voter my response is, Mr. Commissioner, please don't include people with disabilities in the "pass the buck" blame game that is going on in Albany. New York is the only state that has not complied with the federal HAVA law enacted in 2002. As you know, U.S. District Judge Gary Sharpe said the NYS Board of Elections was paralyzed and he called New York a national embarrassment over HAVA noncompliance. It is time to get it done.

I use a wheelchair and have been voting at the polls for almost 30 years, and it has been difficult. Yes, many disabled voters would rather vote by absentee ballot because it was easier for them in the past and they have become accustomed to absentee ballots. They have been intimidated by the voting system and many are apprehensive about new touch-screen and optical-scan technology as are many elderly voters. HAVA specifies that HAVA funds be used to educate voters concerning voting procedures, voting rights and voting technology.

But absentee ballots alone violate the spirit of the Help America Vote Act; that is the easy way out. We must educate and encourage people with disabilities to come out into the mainstream of American life and take advantage of their right to vote alongside their fellow Americans. When laws were passed to mainstream children with disabilities into schools alongside able-bodied children it was difficult, but it is now progressing very well. These disabled children will vote on the voting machines that New York counties will soon purchase. Making public transportation accessible was also very difficult and expensive but it is now being done all over the country as a result of the Americans with Disabilities Act.

There is much more to HAVA than accessibility for people with disabilities. HAVA mandates improving, acquiring, leasing, modifying or replacing voting systems and technology for casting and counting votes. It was passed so that the disabled, the elderly, Native Americans, Native Alaskans and people with limited proficiency in English and all American citizens can vote accurately, privately and independently, without assistance. It was passed to prevent another ballot-counting fiasco like the one that occurred in the 2000 presidential election.

New York state received $220 million in federal HAVA funds to accomplish this.

The writer Bill Mullin  is "system change advocate,"  Rockland Independent Living Center, Nanuet.



********************************************************************************************************************************
 

                                                                     Joel Taveras, left, of West Haverstraw,
a mentor with the Prime Time peer mentoring program,
meets with client Tyrone Browne of Monsey at the
Rockland Independent Living Center in Nanuet.

Peer mentoring program
What:
Prime Time volunteer peer mentoring program
Where: Rockland Independent Living Center, 75 W. Route 59, Suite 2130
(second floor of the Nanuet Mall, next to Boscov's), Nanuet
Etc.: Training consists of three two-hour sessions.
Information: about the program or to apply, contact Peter


Rockland program seeks mentors for the disabled

NANUET - Before interviewing for a peer-mentoring program, Sal LoBalvo wasn’t sure he would make a good role model for others with disabilities. Although he broke many barriers as a disabled student and professional, he always pictured a mentor as someone who was “wealthy or powerful,” not a regular guy in his “mid-30s,” he said. “But you learn, people helped you along the way,” said LoBalvo, a customer-service representative. “Maybe you do have something to offer someone else.” Now, LoBalvo is a full-time peer mentor for three people at Prime Time, a mentoring program offered by the Rockland Independent Living Center. The program, which was developed in 2006, offers support to people with disabilities, specifically developmental disabilities, who want to further their education or career. Mentors advise people who are in a “transitional” stage of their lives, usually ages 18 and older, said Peter Groos, a Prime Time coordinator. The program currently has eight paid mentors and one or two volunteers who mentor 21 people, one day per week. “It was an opportunity for me to do something different and maybe help someone else out along the way,” said LoBalvo, who wanted to “be there for someone else that may not have that fortitude or that self-confidence to do it themselves.”

While there has been “a long history of peer mentors for people with mental illness,” that’s not always the case for those with developmental disabilities, said Bill Cooperman, a senior independent living advocate and the Prime Time program director.

Many people with such disabilities have never worked before, or will continue to encounter barriers in their professional or educational lives, according to Miriam Cotto, the executive director of the center. That’s where the mentor, who must have a disability, comes in.

“Here we have people with disabilities who have overcome barriers that people with disabilities would face,” Groos said. “So they’re someone who’s had a lot of success in employment or education (and) is a role model to another person with a disability who hasn’t broken through the field of work or is struggling against the barriers and therefore that’s someone who’s going to help them through it.”

Paid and volunteer mentors offer professional insight and advice, such as interviewing skills, and help their peers take steps to reach their goals. Tyrone Browne, 65, said that without his mentor, he would be far from reaching his goal of becoming an advocate for the disabled. “I would’ve achieved it, but it would’ve taken me a longer time,” said Browne, who has been in the Prime Time program for a few months. “Without him, it was going to take me a long time. But with his help, I’m getting there.” Joel Taveras, Browne’s peer mentor and a Spanish outreach advocate, said that the program offers people with disabilities a resource to navigate their way to achieving professional and educational goals.

“This is a very good program for people with disabilities who just need to be guided through the system to accomplish their goals,” Taveras said. “The most important thing is when they follow this program ... they feel proactive. They feel like they can accomplish their goals.” And for many in the program, the support and help offered by the mentors has led to success. Thirteen of the 21 in the program have found jobs, Groos said. Now, a little more than a year since it was launched, the program is looking for at least seven additional volunteers.

“Things don’t get better until you start something new,” said LoBalvo, about Prime Time. "That's how inventions come along and better goals and better outcomes. You have to want something."
 


Nonprofit center finds home at Nanuet Mall By Khurram Saeed The Journal News (Original Publication: December 8, 2006)



 

Hours of operation
The Rockland Independent Living Center has relocated to the second floor of the Nanuet Mall, near Boscov's.
The center's hours: Monday: 9 a.m.-8 p.m. Tuesday: 9 a.m.-5 p.m. Wednesday: 9 a.m.-5 p.m. Thursday: 9 a.m.-5 p.m. Friday: 9 a.m.-7 p.m.
Earlier or later times are available by appointment. For information, call 845-624-1366 or 845-624-0847 (TTY).

After Stephanie Soto heard the Rockland Independent Living Center had moved to the Nanuet Mall, she and her 10-year-old daughter decided to pay a visit. For a change, it was an easy trip. Both mother and daughter, who use power wheelchairs, were born with osteogenesis imperfecta, commonly known as brittle-bone disease, which leaves them vulnerable to broken bones and fractures. They took a Transport of Rockland bus, which stops in front of their Eckerson Village apartment complex in Spring Valley. The bus dropped them off at the back of the mall, which leads directly to the second floor. The center was a short distance away, near Boscov's department store. "It was a snap, a breeze," Soto said earlier this week. Ironically, the center relocated from Spring Valley, which was closer to Soto's home. However to get there, she had to use TRIPS, the county's paratransit bus service, which required that she call a day in advance to reserve a seat. The center moved into temporary office space in the mall Nov. 1 and into its newly renovated headquarters three weeks later. Center officials said there were two primary reasons for their move: They needed more room to accommodate a growing roster of programs, and they had discovered mold in the building they had occupied for more than a decade. Their new office is nearly 10,000 square feet, more than three times the size of their previous office. It boasts a large reception area with a glass wall facing out onto the mall. Its Cyber Cafe, which contains specially modified computer stations so people with disabilities can use them, is larger and no longer has to double as a conference room. Almost every employee has an office. "It was very cramped" at the other site, office manager Dora Cabrera said. "There was very little room for people who walked in and wanted to ask about our programs. This is a prime location and not a difficult place to get to." There was some initial concern among staff members that their clients in Spring Valley might not be pleased about leaving the old site. Many of them used to walk there. Cabrera is one of 22 full- and part-time employees working at the office. In all, the independent living center employs 96 people. The center is next to Crafters' Unlimited, which sells crafts and furniture, and across the corridor from My Dear, a clothing outlet. Through the glass wall in her office, Miriam Cotto, the center's executive director, has a front-row view of shoppers shuttling among the mall's three box stores and parents bringing their children to have their pictures taken with Santa. She said her agency was a natural fit. "It's time to merge the two - for-profit and not-for-profit - because I think there's something we can certainly offer each other," Cotto said, as Christmas music played in the background. "We're getting people into this mall that ordinarily would not come." The mall, which hasn't been the same powerhouse since the arrival of the Palisades Center a decade ago, could use the tenants. There are several empty stores near the center, including one with 11,340 square feet of space. Lee Anne Borchard, the mall's general manger, said it was in the midst of "repositioning" itself. "Some other nonprofits organizations have approached us," Borchard said, citing Camp Venture. Borchard noted the mall recently attracted insurance giant Aflac, situated next to the independent living center, and has a mortgage company and other service providers. In a bit of good luck, there is an assistive technology business on the mall's first floor that provides occupational therapy. "They're the perfect neighbor for us," Cotto said. Some of the other places center officials looked at were affordable but not accessible to the disabled. The mall was both. "We've tripled our space, and the cost remained affordable to us," Cotto said, adding the center is paying about 25 percent to 50 percent more in rent at the mall. The center, which has a $1.8 million budget, spent $80,000 for the move and renovations. Cyber Cafe manager Bill Mullin said being in the mall has raised awareness about the center. "We're much more visible now," Mullin said. "You know, most people have somebody in their family who has some form of disability. So people are curious to find out what we do here." About 30 people have already dropped by, Cotto said. Many were over the age of 65, a plus for the center, which has been trying to reach out to people suffering from either vision or hearing loss or both. Cotto said the center needed more space to handle a number of programs that it started this year. They include Primetime, a peer mentoring program; a workshop to improve the physical, emotional and spiritual health of people with disabilities; a support group; and a computer class for beginners. The center serves 200 clients a week. With the extra room, Cotto wants to start a movie night on either Wednesdays or Thursdays. Soto, who visited the center on Tuesday, hadn't been there in almost two years because of illness. She came to discuss the center's personal assistance program, which gives people with disabilities the power to hire, train and supervise the people who care for them at home. The assistants help with everyday tasks such as driving, cooking, cleaning and shopping as well as personal hygiene. While she waited, she and her daughter, Zasia Davis, took a look around. They were impressed. "The setup is not only roomy, it's attractive," Soto said. "You have elbow room. In the other place, you didn't have the space to fit more wheelchairs in at the same time. It's more homey here."

 

Employers honored during National Disability Employment Awareness Month

By Jane Lerner
The Journal News
(Original Publication: October 28, 2006)



Award winners
Lifetime achievement award: Sister Mary Eileen O'Brien.
Special recognition award: Tina Conneely.
Regional employer awards: Dress Barn, Suffern; MED World Pharmacy, Chestnut Ridge; Strawtown Jewelers, West Nyack.
Local employer awards: CVS Pharmacy, Pearl River; A&P supermarkets, Washington Township, N.J., and Woodcliff Lake, N.J.; Beckerle Lumber, Congers; Bruce McGaw Graphics, West Nyack; Burger King, New City; Christmas Tree Shops, Spring Valley; DeCicco Marketplace, New City; Home Depot, Nanuet; North Rockland school district, Garnerville; Pathmark, Monsey; Target, West Nyack; Macy's Nanuet; Ruby Tuesday, Nanuet; Saturn of West Nyack; Suburban Nursery, New City; Boston Market, New City; CDX Labs, Suffern; DHS Systems, Orangeburg; Pioneer College Caterers at Nyack College, Nyack; Rainbow Connection Childcare, Nanuet; Salvation Army, Suffern; Rockland Independent Living Center, Spring Valley; and Tomorrow's Workplace, Spring Valley.


WEST NYACK - When people apply for jobs at the restaurant she manages, Cassandra Edwards is careful to consider all their qualifications. "It's not what they can't do," said Edwards, who manages the Boston Market in New City. "It's what they can do." Her efforts to be inclusive have resulted in people with various disabilities, including cerebral palsy and mental retardation, working at the restaurant. "Everyone deserves an equal opportunity to be successful," Edwards said. Her efforts to make opportunities available to all have also resulted in Boston Market's being among more than two dozen employers who were honored yesterday at the National Disability Employment Awareness Month breakfast, an event held at the Palisades Center mall in West Nyack.

The event was sponsored by the Rockland Employment Network, a consortium of nonprofit groups that helps match people with disabilities with jobs. The organization's goal is to see "a world that recognizes people for their abilities and gives them the tools to make the most of those abilities," said Gwenn Canfield, a vocational rehabilitation counselor at the Spring Valley office of Vocational and Educational Services for Individuals with Disabilities, a state agency.

Many employers find that, with small accommodations, people with disabilities can be good workers, Canfield said. At Boston Market, for example, an employee with cerebral palsy was given a bigger work space that allowed him to do his job, Edwards said. At yesterday's breakfast, the lifetime achievement award was given to Sister Mary Eileen O'Brien, president of Dominican College. "In her role as educator, Sister Mary Eileen has created the programs to educate our best and our brightest to work with people with disabilities," Canfield said as she presented the award. She also noted that under Sister O'Brien's leadership, Dominican College has developed programs for students with disabilities.

"Dominican College supports the needs of students with disabilities and triumphs in extending to them the support that they need to become valued members of society," Canfield said.

She urged other employers to consider hiring people with disabilities.

"We need to let more people with disabilities know that we are here to assist them," she said. "And we need to let employers know that hiring people with disabilities makes good business sense."

 

New voting machines empower disabled

By SARAH NETTER
THE JOURNAL NEWS
Original publication: October 29, 2006)

Bill Mullin waited for 27 years to vote unassisted. But he didn’t wait quietly.

When word came that the county Board of Elections would have to make changes to accommodate disabled voters, just one part of the new state and federal voting reform mandates, Mullin made himself available to test the machines, spread the word about their arrival and teach others how to use them.
And on Sept. 12, primary day, Mullin was able to vote on his own for the first time since 1979, when a spinal cord injury left him paralyzed. “I thought it was very good,” he said. “I had no problem at all.”
Nine people in Rockland used the new disabled-accessible machines on primary day. With one machine in each town, voters with a wide range of disabilities - from paralysis to vision or hearing impairments - were able to vote unassisted.
Voting at Haverstraw Town Hall, where he also served as an election inspector, Mullin was easily able to slide his wheelchair under the adjustable table and use his knuckles to pick his candidates on the touch screen. Because the new machines, which are temporary until next year, are just ballot-marking devices, Mullin was able to review his choices on the screen and on paper before his vote was printed out and put into an envelope for later tallying.
The new machines are part of a compromise between federal, state and local election officials. New York counties were supposed to have an entire set of new machines for all voters by this year’s elections, but delays in the state’s approval of machine vendors pushed that deadline to next year.

Republican Board of Elections Commissioner Joan Silvestri said that next year’s disabled-accessible machines would tabulate the votes instead of just marking them. But both Silvestri and Democratic Board of Elections Commissioner Ann Marie Kelly were disappointed with how few people used the new machines in the primary and hope more people take advantage of them for the Nov. 7 general election.

Mullin said it was understandable that people with disabilities who normally voted from home by absentee ballot felt more comfortable with their old routine. “Some people with disabilities just feel intimidated by the process,” he said. “It’s going to take a lot of education to teach people that it’s simple.”

Though the most visible, the new machines aren’t the only change for this year’s elections.
The county was required, for the first time this year, to take over all election responsibilities from Rockland’s five towns, including storing and transporting more than 300 voting machines. After touring several locations, the county Board of Elections settled on a storage facility in Stony Point. The county has hired a company to transport the machines to the polling places for $65 per machine, Silvestri said.

Though some machines were delivered to the polling locations earlier than expected, Kelly said, “it worked amazingly well.”

The county also was responsible for recruiting and training 1,800 election inspectors - up from 400 in previous years, when inspectors were trained once every three years on a rotating basis.

Helen Hayes Hospital honors patients who've come a long way

By JANE LERNER
THE JOURNAL NEWS
(Original Publication: September 20, 2006)

Matthew Castelluccio receives the Spirit of Achievement award from John McCloughlin during the 106th Honors Assembly at Helen Hayes Hospital in West Haverstraw Tuesday. McCloughlin is a retired Port Authority police officer and is a past recipient of the award.

 

WEST HAVERSTRAW

Matthew Castelluccio set out from his Thiells home on his motorcycle one day in May 2003, and in an instant his life was forever changed.

"It happened in a blink of an eye," he said yesterday of the crash that severed his spinal cord and left him paralyzed. "I've been working every minute for the past three years to get my life back." Castelluccio and 15 other people who spent time undergoing rehabilitation at Helen Hayes Hospital in the past year as they recovered from devastating illnesses and injuries were honored for their courage and determination yesterday at the center's annual honors assembly.

"They are testimony to the miracles that take place in this hospital every day," Magdalena Ramirez, chief executive officer at the state-run rehabilitation center, said as she welcomed the award winners and their guests. The hospital has been honoring its patients with an annual ceremony for 106 years. The event recognizes patients who have made outstanding progress in their physical rehabilitation programs in the past year. "This is a day of reflection, hope, commitment and faith," Ramirez said. "Our patients are a testament to the magnificent power of the human spirit." Maureen Breyfogle recounted her determination to resume her life and continue caring for her four young children following a freak accident at home in which her neck was broken. Breyfogle was so weak following surgery to repair the damage that when she was admitted to Helen Hayes for rehabilitation, she could barely move. "I couldn't even tolerate sitting in a chair without passing out," the New City resident recalled. After five weeks of intensive inpatient care, followed by two months of outpatient therapy, she was able to walk out of the hospital. "The place is miraculous," she said. Nurses, doctors and therapists recounted their patients' struggles and successes. Frank Azarenok of Congers suffers from amyotrophic lateral sclerosis, a progressive neurodegenerative disease that affects nerve cells in the brain and the spinal cord. Azarenok was honored yesterday for his efforts to learn to control his wheelchair by using a console he can operate with his mouth, one of the few parts of his body that he can still use. Castelluccio, 30, who now lives in Monroe, N.Y., received the HHH Spirit of Achievement award — the hospital's highest honor. The award was presented by retired Port Authority Police Officer John McLoughlin, who knows firsthand how hard it is to recover from a devastating injury. John McLoughlin, the last person pulled alive from the rubble of the World Trade Center on Sept. 12, 2001, underwent months of inpatient therapy at Helen Hayes, where he learned to walk after his legs had been crushed.

McLoughlin's experience was recently dramatized in a movie by filmmaker Oliver Stone. McLoughlin was given the Spirit of Achievement award in 2002. "It's great to be back as a visitor, not a patient," McLoughlin said before the start of yesterday's ceremony. Many of the patients honored yesterday said much of the credit for their recovery belonged to the staff at Helen Hayes.

"The nurses, therapists and staff," said Stan Cherney, a Pomona resident who underwent cardiac rehabilitation at Helen Hayes. "They deserve the awards, not us".

___________________________________________________________________________________________________________________

August 24, 2006
County debuts voting machines
Lack of a crowd to see handicapped-accessible called `discouraging'

Sarah Netter The Journal News RAMAPO - Talk about low voter turnout. No one showed yesterday at a demonstration of the county's new handicapped-accessible voting machines. "It's discouraging," Board of Elections Commissioner Ann Marie Kelly said. Board of Elections employees and representatives from the Rockland Independent Living Center set up two of the new machines at the Fire Training Center yesterday, hoping disabled residents would come try them out. Bill Mullin, an advocate for the center, "sent out a tremendous amount of letters ... went out of his way to educate the population he deals with," Kelly said. About 500 mailings went out regarding yesterday's event. People with disabilities may be disenfranchised with the voting process, Kelly said, and may not realize that "despite whatever type of handicap you have, these machines will accommodate that handicap." But there has been some interest in the machines, Kelly said, with a few residents coming into the Board of Elections office to practice voting. Joel Taveras, an advocate at the Independent Living Center, isn't yet a U.S. citizen, but practiced voting on the machine to test it's capabilities for visually impaired voters. Taveras, a native of the Dominican Republic who is planning for his U.S. citizenship, is legally blind and was able to cast his practice ballot with the keyboard arrow keys after listening to audio prompts on a headset. "By voice they guide you," he said. Mullin has tried the machines a few times. Paralyzed with a spinal cord injury since 1979, the machines will allow him to vote on his own for the first time since the injury. He showed Election Clerk Meghan Powell yesterday how he could cast his vote by rapping his knuckles on the machine's touch screen. The machines also have a sip and puff device for quadriplegic voters. To vote that way, Powell explained, the voter listens to the candidates' names through a headset and then blows air through a straw when they hear their choice. To cast the ballot, the voter would suck in through the straw twice. "I think they're great," Powell said of the machines. "I really think it's going to get a lot more involvement from the community." There will be one such machine at each of the town halls in Haverstraw, Orangetown, Clarkstown and Ramapo, and one at the Stony Point Ambulance Corps building. The Board of Elections is asking voters who would like to use the handicapped-accessible machines to call before the Sept. 12 primary and Nov. 7 general election to have their polling place switched. But, Kelly said, "nobody will be denied their vote on this machine" if they just show up the day of the election. The machines are part of a statewide compromise for not meeting the state and federal reforms by this year's elections. Though the machines used this year may not be the exact same as those approved for use by next year's deadline, the features will be similar, election officials have said. "In the interim, these are a great solution to the problem," Powell said.

CyberCafe celebrates third anniversary

By KHURRAM SAEED
THE JOURNAL NEWS
(Original Publication: February 11, 2006)

The Rockland Independent Living Center's Cyber Cafe was created three years ago to allow county residents with disabilities to
communicate with the outside world.
But cafe volunteer Antonio Caceres doesn't want people doing all of their talking online, be it
through e-mail or text messaging. "The idea of the Cyber Cafe is to chit-chat, have fun and interact with each other," Caceres said.
So each Friday afternoon, he asks the dozen or so Web surfers to turn away from their computer screens and talk. He brings up the
subject — music, the war in Iraq, and in one infamous instance, the Terri Schiavo case — and lets them at it. For his work over the
past year, Caceres, who is 22 and lives in Stony Point, was named Volunteer of the Year yesterday during a celebration to mark the
third anniversary of the Internet cafe.

Rockland Independent Living Center Executive Director  said that, thanks to the efforts of Caceres and three other
volunteers, the CyberCafé had become a popular draw both as a social spot and as a community resource. "It's becoming more and
more a part of their lives," Cotto said. "There are people who come here religiously every Friday." The cafe makes it easy for people in
wheelchairs or who are blind, deaf or have a traumatic brain injury to write e-mails, check their eBay accounts or learn a language.

The cafe has 15 specially modified computer stations — thanks to an $8,000 state grant from state Sen. Thomas Morahan of New City
 — up from five its first year. Its computers have voice-activated software, screens that can magnify words and images up to 16 times,
Braille keyboards and a program that speaks the words on the screen. It recently added an American Sign Language dictionary to its
computers. Cafe manager Bill Mullin has witnessed the growth. He's been with the cafe since it started.  Mullin, who uses a wheelchair,
said the Internet had made life easier for people like himself. For example, he's able to do his grocery shopping online. He pays a $10
 service charge to place his order on the ShopRite Web site, but the $5 delivery fee is waived for people with disabilities and for senior
 citizens. "The computer has become as important to me as my van and this
wheelchair," Mullin said.
Bryan Connor has a computer at home, but he's been a regular at the cafe for the past two years. While Rockland is rich in services for the
disabled, the Stony Point resident said there were not many recreational opportunities. "Since I've been here, I've met a lot of people," said
Connor, who has cerebral palsy that affects the left side of his body. "That's what makes this center so important to me."

 

Sharing taxis irks some riders                      Rockland Independent Living Center Advocate Calls for
                                                                                                 Taxi and Limousine Commission

Khurram Saeed  The Journal News November 23, 2005

RAMAPO - If you take a taxi in Rockland, you might not be alone in the back seat for long.  It’s not uncommon for drivers to pick up another fare along the way, usually without asking the passenger if  it’s all right. It’s a problem across the county - from Haverstraw to Pearl River, Nyack to Spring Valley. What makes it even worse, one regular rider says, is that there is no central authority where taxi riders can bring their complaints. So, many just put up with it.


Joel Taveras is not one of those people. The Haverstraw village resident was frightened and outraged when the taxi he hired in October picked up three people while he was sitting in the back.  “I don’t feel comfortable with someone in the car if I don’t know them,” said the 36-year-old Taveras, who is legally blind. Taveras is a full-time student at Rockland Community College and is the Spanish outreach advocate at the Rockland Independent Living Center in Spring Valley. He was traveling from the college on a Friday morning to get to work. He called a Spring Valley taxi company he had used before, and as they drove down Viola Road, the driver stopped and started talking with someone by the side of the road. Because they were speaking in Creole, Taveras didn’t know what was said. “I thought it was a person having car problems. Maybe it was another taxi driver,” Taveras said.

The person got in the car in the front seat. Two blocks later, the driver stopped again and talked to two more men, again in Creole. Then men climbed into the car, at which time Taveras objected.  “I said, ‘No, I don’t allow you,’ “said Taveras, who was feeling scared and got out of the taxi. The driver followed him on foot, but Taveras told him he wouldn’t get back into the taxi.

Taveras, who can see a little, called his wife on his cell phone and asked her to pick him up. She had to leave her job at a blood lab in New Square, and Taveras waited 45 minutes in the rain for her. After arriving at his job, he called the dispatcher of the taxi company to complain. She told him it was normal procedure.  “When you call a taxi, it’s only for you, not anyone else,” Taveras said. “When you have this situation, it’s very dangerous, especially for people with disabilities.”

Taveras called for the creation of a central authority, like the Rockland County Taxi and Limousine Commission, an idea that was blocked by Gov. George Pataki in 2001. “If something happens, they can take control of the situation,” said Taveras, who takes taxi two or three times a week on average.

Spring Valley Village Clerk Marilyn Bender, which regulates the 250 taxis that operate in the village, said she had heard of taxis that pick up fares with other passengers already in the vehicle, and said the practice did not violate village code. The code does not address whether passengers must give their permission first, she said. But over the years, Bender has received only a few complaints.

Michael Santiago, a dispatcher with Nyack Taxi, said that if more than one fare gets into the company’s taxis, the riders have given their consent. “We usually don’t permit it,” Santiago said. “We only do it if it gets busy and they’re going the same way. But we ask the customer first of all.” The passengers share a ride, but don’t save money. The company charges them the same fare if they ride alone or together.

“I feel like I’m being taken advantage of,” said Miriam Cotto, a Suffern resident who also has had drivers pick up other people without asking. “I’m inconvenienced and yet I’m still paying full fare.” Cotto took over as executive director of the Rockland Independent Living Center in June. At the time, she was waiting for her driver’s license to be renewed, so she was taking taxis to get to and from work. Having worked in the Bronx and ridden in many a cab, she was surprised to find strangers sitting in the back seat with her. “I just assumed this was the way things were done in Rockland,” Cotto said. On one occasion, she caught a taxi from the Spring Valley Transit Center to take her to the office, which is mile or two away. Along the way, the driver picked up two passengers, whom he proceeded to drop off first. “He told me it was on the way. Well, it was on his way, but it wasn’t on my way.” Cotto said. “A five-minute ride turned into a 20-minute ride. I wasn’t too happy.”

 



Helen Hayes Hospital honors champions of rehab

By JANE LERNER (Original Publication: September 21, 2005)
WEST HAVERSTRAW — Maria Heng arrived at Helen Hayes Hospital last year with severe burns
covering most of her body and along course of rehabilitation ahead of her. "That she is alive to
 join us today is a testament to her inner strength and persistence day after day," Marla Dicker,
an occupational therapist at the state-run rehabilitation hospital, said yesterday. "There was not
one person here who was not inspired by her cheerful approach to therapy." Heng's hard work in
regaining an independent life after she suffered devastating injuries was recognized yesterday
when she was awarded the Helen Hayes Hospital Spirit of Achievement Award.

The award was the highest honor bestowed upon a patient at the rehabilitation center's 105th annual
l honors assembly. Heng, a Poughkeepsie resident, was one of 17 patients chosen by the staff to be
honored for the progress they made in their efforts to recover from serious injuries or accidents.

Two people who know first-hand how difficult rehabilitation can be presented her with the award —
New York City police Detective Steven McDonald, who was paralyzed after being shot in 1986, and
Port Authority Police Officer John McLoughlin, the last person pulled alive from the rubble of the
World Trade Center on Sept. 12, 2001.

"Most of our patients faced what seemed to be insurmountable odds," said Magdalena Ramirez, the
hospital's chief executive officer. "We have been humbled by their will and determination."

The patients, in turn, gave much credit to the doctors, nurses, therapists and other hospital staff.
"They made me feel like I was their only patient," said Joseph DiCioccio, a Montrose resident who
was honored for his efforts to recover from a traumatic brain injury. Nicholas Piazza, an 11-year-old
 born with a spinal disease, was honored for his achievements using adaptive equipment to attain a
measure of independence. Manny Piazza wiped tears from his eyes as he described how the hospital's
center for adaptive equipment had helped his son do many things that healthy children could do. "They
made so many things possible," he said, as his son demonstrated the use of his motorized wheelchair.

People who are just starting the process of rehabilitation should take comfort in the knowledge that the
Helen Hayes staff is highly skilled, patients
said. "If anyone here is new," New York City resident Angela McPherson said, as she accepted her award,
"you have the best people in the world."

 

Plan expands bus service
By SULAIMAN BEG

                                                             THE JOURNAL NEWS (Original Publication: August 22, 2005)     
            
Audrey Rosenfield exiting TOR bus in wheelchair

                                 (Original Publication: August 22, 2005)
    Audrey
Rosenfield hates that her Sunday shopping trips to the Nanuet Mall
        have to be rushed because of the bus schedule. Rosenfield, who uses a
     wheelchair, says that because the last Transport of Rockland bus leaves the
    mall before it closes, she has to shop faster so she doesn't miss the 4 p.m. bus.
      Rosenfield also frets that the buses' lifts may not work, making it difficult to
     get back to her Eckerson Village home in Ramapo. "If that's the last bus, and
                 the lift doesn't work, then I have a really hard time getting home,"
                           she said. "It's not fun getting stuck in the mall."


Starting next month, Rockland public bus riders such as Rosenfield could benefit from a two-phase TOR bus route expansion
project that would add routes throughout the county, including three evening trips on Route 93 between the Nanuet Mall and
Sloatsburg. The proposed new routes, expected to start Sept. 18 and Oct. 24, were added by the county's Department of Public
 Transportation because of requests from some of the bus service's most frequent riders — senior citizens, the disabled, college
students and workers from local businesses — and increased ridership.

"This is all a result of the continuing evaluation of communities' needs and what people want in terms of transportation," said
C.J. Miller, spokeswoman for County Executive C. Scott Vanderhoef. The cost of the expansion for the rest of the year would be
$170,000 and next year's cost is projected to be $764,304. Vanderhoef said no county tax dollars would be used to fund the
expansion. Rather, 40 percent of the cost would come from fares and state transportation operating assistance; the remaining
60 percent would come from the county's Metropolitan Transportation Authority special allocation funds.

"This is a maturing transportation system," Vanderhoef said of TOR, which has served the county for 30 years. "This is literally
government being responsive. At no additional cost we have responded to customers' needs." Vanderhoef said the proposed routes
— which include express bus services from Spring Valley to Haverstraw — would greatly benefit those two areas as they work
toward revitalization. Miller said the county Legislature's Transportation Committee is expected to vote on the new routes tomorrow
before moving the measure to the full Legislature for final approval. The routes come as the transportation department is seeing a
ridership increase on many lines, said Michael Gurski, the county's public transit coordinator.

In the first six months of this year, Gurski said, TOR bus ridership, including the Tappan ZEExpress, was up almost 8 percent over
the same period last year and 18 percent over that period in 2003. Gurski said better signs and new buses contributed to a 46 percent
 increase in ridership on Loop 3 in Monsey from last year. TRIPS rides, specialized bus service for senior citizens and people with
disabilities, went up by 3 percent over the same period last year. "Every year we try to improve the system. Ridership builds on these
things," said Gurski. "These routes and services are going to increase the flexibility and frequency of buses." Gurski said the new
routes would not affect the current schedule, and a new schedule would be released about two weeks before the expected September
launch. Most of the riders use the No. 59, primarily running between Suffern and Nyack. That line logs nearly a million trips a year.

For the past year, Tom Horth of Nyack said, he has taken that route a few times a week to the Palisades Center in West Nyack.
Though he drives, Horth said, the bus allows him to reach the mall during its busiest hours and not have to worry about searching
for a parking spot. "It's better to take the bus instead of fighting to find a parking spot," he said, standing outside a bus shelter on
Route 59. "The service is friendly."

Addressing concerns from three businesses in Orangeburg, the transportation department is introducing a new bus line — Route 97
— to better accommodate employees on Route 303, giving them a shorter, more direct route to work, Miller said. Peter Streitman,
chief financial officer of Innovate Plastics Inc., said the Orangeburg-based business, along with Nice Pak Products Inc. and DHS
Systems, began speaking with transportation department officials earlier this year to figure out a way to make commuting easier
for their employees. Streitman said the new bus route was a great idea and would benefit many employees who come from
Haverstraw. The new line will make it easier for employees who struggle to find rides to and from work when their regular rides
 go on vacation, he said. "Anytime you can lessen the cost of transportation and make it an easier commute, where people don't have
to find rides or be dependent on others, it will definitely help them," said Streitman, a New City resident. "I think it should be great."

Rosenfield, who is vice president of the board of directors for the Rockland Independent Living Center and a volunteer with
Volunteer Counseling Service of Rockland, said she used the bus to go shopping at the Stop & Shop in Nanuet and to do her banking
at the Spring Valley Marketplace. She said the proposed bus route would let her shop and do volunteer work longer. Taking the bus
plays a very important role in her life, Rosenfield said. "The bus really helps me get around," said Rosenfield, who has lived at
Eckerson Village since 1992. "It's not about shopping but living my life. Being as independent as I can be.
That's all people really want. They want the same chance to have a life as anyone else."

 


Garnerville man advocates for the disabled                        
Disabled voters find an ally at CyberCafe                                                                

By REBECCA BAKER ERWIN
THE JOURNAL NEWS

(Original Publication: July 25, 2005)
On the Web

• Rockland Independent Living Center: www.rilc.org

• Rockland County Board of Elections: www.co.rockland.ny.us/BOE

Bill Mullin and Ryan Pfleiger at CyberCafe


                      Bill Mullin moves around his Garnerville apartment with ease. Tables are the perfect height for his wheelchair. Appliances are all within reach. The front door opens with the click of a remote control.
And there's no reason, he said, why voting can't be as easy for him and others with disabilities.
                         "Every American should have the right to vote," Mullin said. "There should be no impediments.
                                                                    People with disabilities are Americans, too."

Mullin, a 66-year-old former Marine who was paralyzed from the chest down in a 1979 accident, is becoming a leading advocate for disabled voters in Rockland County. He testified before a state committee on voting rights for the disabled and joined a newly formed county committee on election reform. When the county Board of Elections brought in samples of electronic voting machines last month, Mullin personally tested every one. "He made us feel very, very comfortable that someone in his predicament could use the machines," said Ann Marie Kelly, Rockland's Democratic elections commissioner.

Mullin's testimony at a 2003 state hearing on voting reform helped state lawmakers shape some bills relating to the federal Help America Vote Act, said state Sen. Thomas Morahan, R-New City. "One of the biggest parts of the machine debate is disability access," said Morahan, who conducted the hearings. "It ended on a high note because of people like Mullin and their testimony." Under HAVA, New York must replace its old lever voting machines by fall 2006. Individual counties will choose from a list of state-approved machines that comply with the new federal election law.

Bringing accessible voting machines to Rockland is Mullin's latest quest to help the disabled. For the past two years, Mullin has run the county's only Internet cafe for the disabled at the Rockland Independent Living Center. He has taught stroke and accident victims how to use computers to improve their lives. He tells them that through the Internet, he pays his bills, checks sports news (he's a Yankees fan) and buys gifts for his family with ease. "My computer is as important to me as my chair and my van," he said." I let my mailman and UPS guy do my walking."

Mullin said he also helped the newly disabled cope with the frustration of limitations. "We tell them it's not the end of the world," he said. "You can have a good life, a decent life." Mullin's life started in Queens. The middle of five children, he joined the Marine Corps when he was 17, married at 20 and moved his family to the quiet suburbs of north Rockland in 1966, after his older brother bought a house in Stony Point. Mullin got a job selling life insurance to support his family. His sixth and youngest daughter was born shortly after his 30th birthday. He and his wife separated in 1978 — "We married too young," he said — but stayed on friendly terms.

A year later, Mullin took a trip to Jones Beach on Long Island. He dived into a wave, but it receded and he hit a sand dune, damaging his spinal cord. He was 40. "My life changed in 30 seconds," he said. "I was in intensive care for a month." Mullin spent months in rehabilitation trying to adjust to life as a quadriplegic. His hands were clenched permanently and he had limited use of his arms. For the first time in his life, he needed help getting in and out of bed.

He moved into a Haverstraw apartment complex for people with disabilities after his rehab ended. He started driving again in 1982 but couldn't return to work. So he taught the insurance business to two of his daughters, Linda and Barbara. Together, they opened The Mullin Agency, an insurance brokerage firm in West Haverstraw, in 1983. "I supervised them," Mullin said, laughing. "I went there every day and read the paper."

Mullin left the disability apartments to move in with Linda and her husband in 1987. His apartment is in the lower level of their home. The Mullin Agency closed in 1995. Mullin spent the next few years with his daughters and grandchildren but soon grew restless. He called the Rockland Independent Living Center to see if he could help. The center put him to work. Soon he was lobbying for disabled rights and managing the center's public relations. His years as a life insurance salesman made him an effective spokesman, Mullin said. "It gave me the confidence to approach things," he added. Mullin helped design the center's Web site and became the logical choice to run the Cyber Cafe when it opened in 2003. He is still the center's Web master. "He's a dynamo," said Bill Cooperman, a senior independent-living advocate at the center. "He only gets paid for part-time work and he always puts in more hours than he's paid for."

Mullin said he still gets frustrated when he encounters a sidewalk with no curb cuts or when, more often, he sees able-bodied people using handicapped parking spaces. His next goal, he said, is trying to bring more handicapped parking spaces and better curb cuts to Rockland Lake State Park, where he goes to exercise.

Bob Mullin, a retired New York fire captain, said he didn't know where his kid brother got his strength.
"The way he's handled this is unbelievable," he said, choking back tears. "I never saw anybody handle an injury the way
he did. I don't have very many heroes, but he's mine." Mullin said his family helped give him the strength to keep going. He considers his six daughters and 12 grandchildren to be his greatest accomplishments. "I have everything I need," he said, smiling. "I have no complaints. I've got a good life."


Taking charge   Program lets clients select, manage aides
Khurram Saeed May 25, 2005

SPRING VALLEY - If you want to work for Cindy Gershanow, you had better like her cats and not mind secondhand smoke.
Gershanow is one of about 100 Rockland residents taking part in a program that gives people with disabilities the power to hire,
train, supervise - even fire - the people who care for them. Demand for the program is growing, and the county is looking
for more agencies to administer it. Those who require some form of assistance to keep living in their own homes typically
receive services from home aides employed by agencies. The person with the disability often has little or no say in who the
caregiver is and little recourse if the home aide’s performance doesn’t meet his or her standards, advocates for the disabled
say. Gershanow, a 46-year-old Spring Valley resident who uses a wheelchair and has limited use of her arms because of a
form of muscular dystrophy, has worked with health-care agencies for half her life. She said she found a better way when,
in 1999, she joined a consumer-directed personal assistance program run by the Rockland Independent Living Center. “It’s
time-consuming, it’s a responsibility, but I’d rather be in charge of my own life rather than someone else telling me what to do and when
to do it,” said Gershanow, who receives 24-hour care from four personal assistants. Each assistant works different shifts, depending on
Gershanow’s needs. One is better at dressing her; one handles the housekeeping; another drives her to New City, where she volunteers as
 a counselor; and one takes her shopping. The most-personal assistants in the consumer-directed program tend to be hand-picked, and
usually they are friends or family members because the clients feel more comfortable with their performing a task such as bathing.

Three agencies in the county coordinate the program: the Rockland Independent Living Center in Spring Valley (53 clients), Jawonio
in New City (36) and Accredited Aides-Plus of Spring Valley (12). This type of program, created by state law in 1995, is used by the disabled
 in virtually every county. In addition to interviewing and hiring personal-care assistants, the clients are responsible for arranging backup
 care and keeping payroll records.

The Rockland Independent Living Center calls its program PACER, short for Personal Assistance Consumers-Employers of Rockland.
 It was launched in 1998. Last year, PACER served 45 Rockland residents, half of whom were younger than 65, with its personal assistants
providing more than 63,500 hours of service. The program cost nearly $882,000, all covered by Medicaid. The county’s Department of
Social Services determines how many hours of care each client needs. That can range from a few hours a week to round-the-clock. DSS
Deputy Commissioner Joan Stuart said demand for consumer-directed care was growing. During the summer, DSS plans to ask other
agencies to submit bids to administer the program. The personal assistants help with everyday tasks, such as driving, cooking, cleaning,
shopping and personal hygiene. But they also make it possible for people with disabilities to hold down full-time jobs and attend college.
People in the PACER program range in age from the very young to the very old. Some have age-related disabilities - stroke, kidney failure,
severe arthritis - while others are left permanently disabled because of car accidents, diabetes or multiple sclerosis. To qualify, they must
have an income of less than $750 a month, but they can own their own homes.

“It’s not just for the 90-year-old person who’s lived their whole life and is at home watching ‘The Price is Right,’ “ said Lorraine Jackson
-Ordia said, PACER’s director. Joseph Alexander’s neck was broken 15 years ago after he dived off a roof into an in-ground pool. He was
left a high quadriplegic, meaning he has some use of his arms, but not his fingers. The 35-year-old Hillburn resident lives at home with his
mother and a full-time personal aide. “Being disabled, sometimes you feel you’re in a helpless situation,” Alexander said. There are various
difficulties in working with health-care agencies, some people with disabilities said. For example, most don’t allow their workers to drive
the client in a vehicle, for liability reasons. Some workers will do chores others won’t, such as wash windows. Because there isn’t a personal
 relationship that’s developed over years, a client can have trouble asking for things to be done just the way he or she wants. For others,
the consumer-directed care program is a better alternative to a nursing home.

David Trachtenberg and his two siblings considered placing their 73-year-old mother, Marilyn, who has multiple sclerosis, in a
nursing home a few years ago when living in the family home in Palisades was no longer practical. She joined PACER in September 2000
 and now lives in a Suffern co-op with her personal assistant, Clara. Trachtenberg said his mother had been bedridden for 20 years. She
can’t dial a phone or hold a fork, but she is able to speak. Living on her own is the only thing that’s kept her alive, her son said. “She covets
her privacy and independence, such as it is,” he said. “From yours and my perspective, she’s not independent at all. But she has Clara as her
two hands.” The program allows the employer to hire brothers, sisters, nieces, cousins and friends. Parents, spouses and children are not
eligible. PACER care assistants earn $10 to $11.45 an hour. Agencies such as Jawonio and the Rockland Independent Living Center take
care of paying the staff and billing Medicaid. The New York State Association of Health Care Providers, a statewide trade association
representing home-care and community-based providers, has expressed concerns about the pitfalls of self-managed care for patients.
The client, they say, may not know how: to provide backup coverage when the helper cannot work one day, where to file complaints,
how to address household disputes if a family member is chosen as the caregiver, and how to train workers.

Aaron Geller, director of Accredited Aides-Plus, agreed the program wasn’t for everybody. “It’s a very good program, for some people,
” Geller said. “But not everyone is capable of handling the extra responsibility.” Sandy Sewell receives 97 to 107 hours per week of service
from six personal assistants. Sewell, who was born with cerebral palsy, has used a wheelchair most of her life. The Spring Valley resident
has hired and trained her own aides for nearly 40 years, paying for them privately before the state helped pick up the cost. Sewell said the
extra hands made it possible for her to work as a teaching assistant in the occupational therapy department at Rockland Community
College and part time at Target. Jawonio, which her father helped found, handles her administrative paperwork. “The beauty of
self-direction is that you can make it fit what you need,” Sewell said. “It allows the individual to be a fully participating member of society.”

Reach Khurram Saeed at ksaeed@thejournalnews.com or 845-578-2412.

 

NOTE.... New federal programs, such as "ticket to work" and PASS( plan for achieving self support) should increase
employment for disabled. Call us at Rockland Independent Living Center (RILC) for information and assistance.

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